According to this survey, the level of organizational maturity is directly co-related to the adoption of DevOps and proper utilization of cloud technology. DevOps has been particularly influential in the cloud computing and web development communities, but it is also used in various other contexts. However, the scope and focus of the role can vary depending on the specific organization and its needs.

devops organization structure

There is so little separation between Dev and Ops that all people are highly focused on a shared purpose; this is arguable a form of Type 1, but it has some special features. For smaller engineering organizations, aligning functional teams is a solid choice. Even as a first step, this alignment can reinforce the positive changes you’ve made so far.

DevOps Responsibilities: IT Support

At the highest level of isolation is an organization, where each organization is connected to a single Azure AD tenant. A single Azure AD tenant, however, can be connected to many Azure DevOps organizations. Establish a direct line of communication between development and operations managers. We recommend that these teams work in the same office, but remote companies should open shared channels and encourage regular meetings. A DevOps strategy aims to reduce the silos between your development and operations teams. Instead, these two teams are combined so that software engineers work across the entire application lifecycle.

Quality Assurance validates the product to ensure it meet both customer and organizational requirements throughout the development and deployment phases. The focus on products over projects is one hallmark of digital transformation. And as companies seek to be quicker in responding to evolving customer needs as well as fend off disruptors, the need to better manage the end-to-end product lifecycle has become a crucial differentiator. Applications like Zoom, Slack, and Microsoft Teams are also necessary for teams to communicate quickly and efficiently, especially in a remote-first world. In the past, a developer could walk over to the operations team to ask about the status of an incident. Now virtual communication apps provide that same instantaneous communication.

Infrastructure automating tools like Chef or Kubernetes are combined with CI/CD tools like Jenkins for effective structure handling and programming deployment. All components needed to run an application are packaged as a single image and can be reused. The application in the container runs in an isolated environment and does not use the memory, processor, or disk of the host operating system. Additionally, a DevOps engineer should have expertise in code deployment.

These DevOps teams need to be inclusive, bring other teams into the culture of DevOps and show them by example how shared responsibilities and a collaborative culture helps the project and the organization as a whole. They have to work on sharing their knowledge and their lessons learned. And they have to strto makeking themselves obsolete; eventually all teams should be embracing DevOps and their team is no longer needed. So having teams that collaborate with some or significant levels of cooperation are the teams that will most likely succeed. In order to “become DevOps” without losing current dev teams velocity , a DevOps team is set up to work on the tooling required for deployment pipelines, configuration management, environment management, etc. Meanwhile Ops folks continue to work in isolation and Dev teams continue to throw them applications “over the wall”.

Expand & Learn

The Security engineer must work with both internal and external teams to ensure apps/systems are securely integrated, configured, managed, and supported in production. Many organizations were already familiar with cross-functional teams. Unsurprisingly, operations folks began moving into existing software delivery teams to work with other disciplines, like software developers, testers, and product managers. Some organisations, particularly smaller ones, might not have the finances, experience, or staff to take a lead on the operational aspects of the software they produce.

devops organization structure

One highly-skilled team member manages builds, deployments, and responding to service outages. Look at existing DevOps team structures that devops organizational structure other organizations use in certain circumstances. Interaction models can help you understand the nature of dependencies between teams.

Type 5: Temporary DevOps Team

There are many ways and different steps to take in order to organize DevOps teams. The steps outlined above are by no means the only way to pursue DevOps. Organizations will have to choose the steps and structures that work best for them. An example of how this looks in practice can be illustrated with one of our customers, Cox Automotive.

  • The designer doesn’t feel the pain of having to maintain what was designed, so designs don’t get better.
  • She’s worked with both cutting-edge startups and some of the largest technology providers in the world.
  • In our DevOps Trends survey, we found that more than two-thirds of surveyed organizations have a team or individual that carries the title “DevOps” in some capacity.
  • It’s easy to create a team with all the needed skills by hiring many people, but the team won’t have resilience as each member handles a small, isolated area.
  • In such organizations, it is necessary to control the balance between the benefits for the organization as a whole and the damage to the morale of employees.

This approach is popular with “cloud-ready” companies who often have established IT operations teams to deal with the complex maintenance of their software products. Both development and operations teams should discuss a product strategy and contribute their thoughts and ideas equally. Everyone should understand the overall vision and direction of the software product. Instead of having separate teams for development, UI/UX, QA, and operations, you should bring this talent together into a cross-functional team.

By team function

This is just one extra silo, and has all the same drawbacks with the addition of alienating other teams to the idea of DevOps. Fortunately, there are a number of models to choose from — and some you shouldn’t. In order to bridge the Dev-DBA chasm, some organisations have experimented with something like Type 9, where a database capability from the DBA team is complimented with a database capability from the Dev team. This seems to help to translate between the Dev-centric view of databases and the DBA-centric view of databases .

devops organization structure

Business System Teams who take full responsibility of the product lifecycle end-to-end, as well as managing business and end users. The team works optimally as one unit and does not split into separate teams to address work concerns. The team is autonomous within set boundaries and is aligned to other teams through a clear vision and goal definition therefore is interdependent on others.

DevOps Team Topologies

In particular, the value of Ops is diminished because it’s treated as an annoyance for Devs . Organizations must build the DevOps team structure necessary to evangelize and implement key DevOps practices. DevOps practices come and go as they are put to a test against real-life scenarios. Some prove to be viable, others just don’t bring the results we expect.

DevOps Responsibilities: Infrastructure as Code

The first version of these DevOps Topologies was created by Matthew Skelton in 2013. After it became clear that these topologies were very useful to lots of people, he decided to create this micro-site to allow more collaboration and discussion. The DevOps Team with an Expiry Date looks substantially like Anti-Type B , but its intent and longevity are quite different. This temporary team has a mission to bring Dev and Ops closer together, ideally towards a Type 1 or Type 2 model, and eventually make itself obsolete. It’s useful to look at some bad practices, what we might call ‘anti-types’ (after the ubiquitous ‘anti-pattern‘).

DevOps Structure 3: Dev and Ops Together – the Best Team Structure for IT DevOps

If you find that mono-functional teams work well with the rest of the organization, you should not reformat them for the sake of the idea of reorganization. What is important is not the structure of the organization itself, but the interaction between the teams to improve the overall effectiveness of the organization as a whole. The following image displays a sample of how “your company” could structure its organizations, projects, work items, teams, and repos. TFVC is a centralized version control system that is also available. But, within that repo, folders, and branches are used to organize code for multiple products and services, if wanted. The least destructive way of adopting DevOps is to hire a consultant or team that is external to both your development and operations teams.

Ironically, sometimes you stumble across good practice and a semblance of good practice, “purely by accident, in my case”, it’s the same with what I would consider a good DevOps team structure. I am not alone with this thinking, as numerous blogs and attachments to this article will testify to the same ilk. For a small to medium size organization, as it grows and blossoms “just like the mantra of DevOps and Agile” some self-reflection is needed to ascertain how it evolves to provide the best value to a growing organization.

As a result, there is a high demand for engineers with experience in cloud platforms such as AWS, Azure, and Google Cloud. The QA specialists, also known as the XA specialists, are responsible for analyzing the product to ensure that it meets the initial requirements and provides an excellent user experience. Then, when the code is in production, they ensure that the final product is up to the standards and fits the customer specifications. We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.

When a DevOps team builds a strong working relationship between developers and operations engineers, applications can be built and updated far more quickly. The DevOps approach involves overseeing every stage of the software development process, including planning, development, integration, testing, deployment, and operations. DevOps is an increasingly popular way of developing software that brings both development and operations teams together to make sure products are delivered quickly and efficiently. There is no perfect solution for forming an effective DevOps team, but the approach is not complex. Companies should, therefore, take extra caution in developing and implementing a DevOps team structure and strategy. Would be the person in charge of every new release and would have to oversee the coordination, integration, and flow of development as well as testing and supporting the CI pipeline.

And that usually means aligning the organizational structure with the desired team structure, as observed by the proverb known as Conway’s Law. But defining the correct organizational structure is a little more difficult than explaining the role and makeup of the team. There are a lot of different ways to position DevOps within the organization, and what works in one environment doesn’t always fit the needs or culture of another. This is a form of Anti-Type A which is prominent in medium-to-large companies where multiple legacy systems depend on the same core set of data.

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